Privacy policy

Last updated 24 October 2026

We use what you share only to write and deliver your letter. We delete your personal answers as soon as your letter is sent, and the letter itself 7 days after that.

What we collect

The name or nickname you give us, and your email address
Your answers to our questions, and the mood and tone you pick
Your order details: which letter, price, payment status and delivery time

We do not collect your card or UPI details. Razorpay handles payments directly.

How we use it

To write your letter, check it, and send it to you
To help you if something goes wrong with your order
To keep basic records for our accounts and taxes

We never sell your information or use your answers for advertising.

Who helps us

Anthropic (Claude) writes and checks your letter from your answers.
Supabase stores your order securely.
Razorpay processes your payment.
Resend delivers your letter by email.

They only receive what they need to do their part.

How long we keep it

Your answers: deleted when your letter is sent
Your letter: deleted 7 days after it is sent, so we can help with a rewrite if you ask
Your order record (name, email, letter type, payment, delivery time): kept for our accounts

Your choices

You can ask us to see, correct or delete your information at any time. Email [YOUR EMAIL] and we'll reply within 48 hours.

Age

Love, Suki is only for people aged 18 or older. If you are under 18, please don't use it.

Contact

[YOUR NAME], Love, Suki, Bengaluru, India · [YOUR EMAIL]